Further advice to borrowers - Useful links
Government website
The government have a website http://mortgagehelp.direct.gov.uk/ which you can refer to for help and guidance.
Benefits that might increase your income
It’s worth checking if you’re entitled to benefits such as Working Tax Credit, Child Tax Credit or Council Tax Benefit. They can make a real difference to your income and help with your mortgage payments.
Citizens Advice Bureau (CAB)
The CAB offers free, confidential advice face-to-face or by phone. Most CAB bureaux also offer home visits and some give email advice, visit www.adviceguide.org.uk to get details of your local office and free factsheets.
Community Legal Advice
Community Legal Advice offers free information about legal problems and can put you in touch with local advisors. You can get information on line or call the helpline on 0845 345 4345 (9.00am to 5.00pm Monday to Friday).
Stepchange
Stepchange offers free counselling on personal budgeting and advice about using credit. You can call their helpline free on 0800 138 1111 (8.00am to 8.00pm Monday to Friday) or online counselling and information at www.stepchange.org
National Debtline
National Debtline is a free, confidential service that gives independent advice about coping with debt. You can get information online at www.nationaldebtline.co.uk or call the helpline on 0808 808 4000 (9.00am to 9.00pm Monday to Friday, 9.30am to 1.00pm Saturday).
Borrowers can also email queries and request free factsheets.
